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PRIVACY POLICY

Field of application
This privacy statement explains users on the nature, scope and purpose of the collection and use of personal information through this website. The legal basis for data protection, see the Austrian Telecommunications Act (TKG) and the Data Protection Act (DSG).

Privacy
Pursuant to Legislative Decree No. 196 of June 30, 2003 (“Code relating to the protection of personal data”), we would like to inform all users that the data they provide when making inquiries or reservations may be used for processing, advertising, and/or other activities of us in the tourism and hotel sector. The data are processed in written form and/or on magnetic media, electronic media and in compliance with all security measures guaranteeing their security and confidentiality. MADiscover is the responsible for data processing. Affected parties can check, correct, supplement, or delete their data at any time by writing to Mai Anh Dao, Templstrasse 32, 6020 Innsbruck, or maianh.dao@madiscover.com.

Why does MADiscover collect personal information?
MADiscover collects and uses your personal information in order to offer exceptional customer service, easy access to our website, and offer and provide optimal services. Furthermore, your personal information assists MADiscover in informing you about our newest products and special offers and to keep you informed about other developments that we feel may interest you. If you not interested in our new developments and/or would not like to receive information about our new products and services, you can inform us at any time.

What data is collected?
There are many situations in which your personal information can help MADiscover provide better service. That is why, for example, you are asked to provide information when you start a transaction. Only information relevant to the current situation will be requested. Normally this includes name, billing address, telephone number, e-mail address, preferred method of contact, and/or credit card information. Additionally, MADiscover collects data for marketing research in order to better understand our clientele and offer appropriate services. Furthermore, MADiscover collects customer activity data from our website. On the basis of this information, MADiscover can assess which information is useful to our customers and which areas of our website and online services are of interest.


When does MADiscover share personal information?
MADiscover takes the protection of your personal information very seriously. MADiscover promises you, that your contact information is never sold or passed onto other vendors. In order to provide you with exceptional service, MADiscover may, under certain circumstances, give your information to legal individuals who are obligated to handle the information in accordance to the Privacy Statement. Under certain circumstances, it can be beneficial for MADiscover to provide other companies (who are strategic partners with, or employed by MADiscover) with certain information so that they can provide you with services and products in the name of MADiscover. These companies can help us to process information, take reservations and orders, deliver products, administer and maintain customer data, offer customer service, evaluate interest in our products and services, conduct customer research, or complete polls regarding customer satisfaction. These companies are obligated to handle your personal information in accordance with the Privacy Statement in order to protect personal privacy. Furthermore, MADiscover may be required by law or legal regulation to provide personal information.

How does MADiscover protect your personal information?
MADiscover takes precautions, including administrative, electronic, and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, transmission, alteration, and deletion. The website employs the industry-standard SSL (Secure Sockets Layer) encryption.

Integrity of your personal information
MADiscover has taken security measures to ensure that your personal information for the intended purposes is correct, complete and up-to-date. Naturally, you have the right to access and change your information at any time. You can help us by making sure your contact information and default settings are correct, complete and up-to-date. You may also receive a copy of your personal information by contacting us at the e-mail address mentioned below.

Cookies and other technologies
This website uses cookies to enable all functionalities for best performance during your visit. Should you wish to decline persistent cookies to be sent to you, kindly adjust your computer accordingly. If you continue browsing the site, you are giving implied consent to the use of cookies on this website. See our Cookie Policy for details.

Our company-wide commitment to protecting your personal privacy
As was already mentioned, MADiscover takes your personal rights very seriously. So that the security of your personal information is ensured, all workers are given current instructions and the company takes strict security precautions to protect your personal information. The website contains links to other companies. MADiscover is not responsible for their personal privacy guidelines. MADiscover recommends that you attain these companies’ Privacy Statements.

Questions regarding personal privacy rights
If you have questions or concerns regarding the Privacy Statement, please feel free to contact us at the appropriate e-mail address (see above). Naturally you can ask MADiscover which of your data is or has been collected, where the data was collected, how it is used, and if it was shared with another company. Additionally, you can correct false information or delete incorrectly processed data. The terms of the Personal Privacy Law apply. MADiscover is authorized to change the Privacy Policy occasionally. If fundamental alterations are conducted, notification as well as the up-dated version will be published on our website.

Google Analytics
“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.” Further information is available from: http://www.google.com/intl/en/privacypolicy.html

Facebook
This website uses different plugins from Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA). These plugins are marked with the word “Facebook” or appear as a blue “F”, the Facebook symbol. By calling up this website, a connection to Facebook’s servers is made through the Facebook plugins. Data will be delivered. To prevent personal information from being delivered to Facebook, please logout of Facebook while visiting our website. Staying logged into Facebook allows information about your visit on this website to be transferred directly to your Facebook account. When interacting with the functions of these plugins, for example clicking the “Like” button, the information from your browser will be sent directly to Facebook and saved there. Further processing of this information rests on Facebook. Please read Facebook’s privacy policy for their conditions and setting preferences.

Disability Equality
Unfortunately, this website is not fully functional for people with physical disabilities, such as vision, hearing or motor function. We apologize for the delay and are happy to explain here ready through other channels my services. We are happy to refer here to the Arbitration Board for Disability Equality Ministry of Social Affairs of the Republic of Austria.

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